I’m retiring much earlier than scheduled because I’m right back at ’em tomorrow morning at 4 am. I open the office and my shift begins at 5 am. A daunting task for me, yet at the same time kinda exciting. They’re handing me the controls and letting me be the only call agent on staff from 5 to 6 am. It’s a skeleton crew, just 5 of the 25 that are normally in there. But I’m psyched. I like getting a chance to prove my capabilities. This is a golden opportunity for me to gain a reputation as someone they can trust.
Today was a crawl through the mud. I hardly took 12 calls all day, and that was WITH billing, which was oddly quiet. I guess people are waiting until after the holiday weekend is over to scream at is about their bill. But I’m sure it will catch up with us, this lull we’ve enjoyed over the last few days. Issues never just go away. Mood will probably send another threatening letter to its clients indicating that they will terminate service for a past due balance. And the calls will come in once more.
Other than that, I guess I’m doing fine. I don’t get much rest this weekend because of this extra 8 hour shift. But I also get a regular paycheck, where most everyone else will be down a day because of Thanksgiving. I need the money, so I wouldn’t dare pass up a chance to make more of it. My mentality has been good. I’m finally about 95% done being sick. This unseasonable dry weather is taking a toll on my sinuses. It’s fall, and the high today was 81 (and that’s down from 89 the day before)! Right? I clearly live in a coastal desert. The merciless dry and hot fall will (should) be interrupted by a storm on Tuesday, but I’m leery that we will get anything but drizzle from it. Weather says up to an inch. Somehow I doubt that.
Well, I’m off to bed. Have a great night, and at least YOU don’t have to be up at 4.
I like your line ‘today was a crawl through mud’. Aptly put.
Glad you made some $$. One more thing to be happy about. Cheers.
Indeed. Thank you very much for the feedback. I’m up for my morning shift, hopefully that is slightly more eventful than yesterday.