I’m home from a 31 call day, and generally feel upbeat about this week. I know I got off to a terrible start, but I finished strong. I’m not going to be able to stay up past my bedtime and play games or watch TV… I’m tidally-locked into a routine that will irrecoverably induce fatigue by 9 pm or so. I can drink as much coffee as I can handle, but it will not change my 9 pm bedtime. Things went well at work today, with everyone moving seats around me, and even carrying over into the next few rows. I don’t know if it’s a good thing, or a bad thing that I’m not moving. I guess it’s one less hassle for me to endure. Now I sit next to Jeff, who is generally an idiot, but not as bad as some others. Chris has been moved to within direct earshot of Mike (my Manager) who will, no doubt, be appalled by the way Chris handles customers on the phone. Chris is generally rude, puts people on hold to finish talking to his friends, and has a dumb way of communicating with people. He treats customers like morons, which is not a good policy… it’s even bordering on hypocritical considering the capabilities of his own dimensionless mind. He has the worst phone manners out of anyone in the call center, with Ryan coming in a close second. I found an order today that Ryan started entering in the system, but he then completely abandoned it, ensuring that there was no way it would ship, and that someone (eventually) would call us (upset) wondering what had happened to the order they placed. That’s where I come in. I field the call, and can offer the explanation of neglect or delinquency for the reason this paying customer does not have what they asked for more than a week ago. Needless to say, that customer does not think much of us anymore, and I don’t blame them. I have been calling out these mistake-prone agents in emails asking how they managed to fuck things up so badly, and a carbon copy to my supervisor, who I’m sure is aware of the problem, but should be informed of big errors that result in escalated calls. It makes me wonder about the value the company places on it’s public face, in us. They have some certifiable retards manning the phones, and that sort of ilk is a great way to get a bad reputation about the customer service of Mood Media.
On the emotional homefront, I’m doing better by leaps and bounds. I have had support from all angles during a time of genuine crisis. People I reached out to helped, and people reached out to me from unexpected places. I was quite surprised by the attention, and have been thanking people ever since I got my shit back on the rails again. I’m on my own now though. My family has taken their rig a solid 270 miles north to Lake Isabella, where they were planning to stay through the beginning of February. I don’t think they’re going to be up there for that long, but we’ll see. Apparently, the fishing is good there, but my dad doesn’t freshwater fish, like I do. I have a top-notch bass rig that I have taken to several venues and had success with. But that’s more a summertime event, whereas the depths of winter are typically bass sleepy-time. They can be pestered into a strike, but it’s hard to do. Anyway, they are gone, and I’m flying solo for a while.
This is my last two-days-off-in-a-row weekend for the rest of the month. I have a Saturday shift for three weeks. I’m happy about that, in large part, because I have missed some time at work and would like a chance to get that money back. I’m making more than I spend every month, even with the lost hours. I’m in the + by $200 to $400 after two biweekly paychecks. Rad. That’s assurance and safety beyond anything I had been able to throw together in the previous 12 years of independence. It’s a good time to be me right now. I’m on the rise and have an unprecedented level of both success and stability. I’m doing great, despite occasional emotional setbacks. There are bound to be bumps on the road.
Mandosrex updated the Improvement Mod today, but the Japanese are still broken. Animals do not go to shrines regardless of how close you build one to a herd. And captured livestock do not fatten at houses or farms anymore. Mandosrex was trying to explain to me why this was so, as it has something to do with how the AI gathers food, or doesn’t as the case may be. I typically out-resource the AI in every category but wood regardless of who they choose. I applaud Mandosrex for trying to fix it, however, the Japanese are now unplayable. Wild animals going to the shrines encompasses the lion’s share of xp gathering for that faction, and without it, you may as well not even pick a home city deck, because you’ll never use it. It’s sad, because I like the Japanese, and now I can’t use them.
Tomorrow is the divisional round of the playoffs. I have 25 points in the bracket game, and the current leader has 41. My fate will be decided by the first game tomorrow, as a Baltimore win would greatly improve my chances of winning. A New England win buries me in the clear with few chances left to distinguish myself from the herd. I’m the only one who picked Baltimore. Fingers crossed.
Goodnight blog. It’s been a fluctuational sorta week. I survived. The end.