The Bug

Score: +2.5

Well I still can’t do solid food. I will have to starve out this bug with a fluids only diet for a while. Then I will be healthy again. 

Work was ok today. I hammered out several Kana tickets and got some good advice from my manager Mike. We’ve been discussing how to handle this IA rep who submits a lot of help tickets but never gives me enough information to process an order. He said I should just be calling the customers and getting the information myself. She is being stubborn about learning the equipment she puts in orders about, which seems like a big waste of time. But things are going well. I stay active, I read a lot about baseball nowadays. The home town team is doing good this year. 

Anyway. I’m sure I’ll be back on track tomorrow.